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RETURNS AND REFUNDS

For each order is permitted a single request for a return and you can request the refund of the product.

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CONDITIONS

The customer has the right to withdraw from the contract without giving any reason, and without penalty, within the term of 30 days from when it was delivered the product.

To exercise the right of withdrawal, the customer must send, through the contact form present in the Contact section – an explicit declaration of your decision to withdraw, bringing your order number.

As A result of the exercise of the right of withdrawal, the customer will receive a confirmation email from the seller, with instructions on how to proceed with the return of the product, to be forwarded within the next 14 days to:

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The risks and the direct costs of returning the goods will be charged to the customer.

In the case of withdrawal, the customer will be refunded the payments you have made, inclusive of the cost of standard delivery.

Such refunds will be made using the same means of payment as the consumer used for the initial transaction, unless the consumer does not request the refund on the different means of payment in this case will be charged to the consumer any additional costs arising from the different means of payment.

The refund may be suspended until receipt of the goods or until the seals demonstration by the consumer of having sent back the goods, if previous.

The products must be intact in order to get approval to return and must be shipped carefully through the use of, if necessary, proper packaging and adequate to prevent their being damaged or destroyed.

The Customer may not exercise the right of withdrawal in the case of sealed goods which are not suitable to be returned for hygiene reasons and were unsealed after delivery.

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